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Customer Relationship Management Software | | |
 At iEnterprises we help organisations to implement CRM solutions that allow a teams to communicate and share information. The iExtensions® suite of modules, leverages your Lotus Notes Domino platform and through tight integration produces efficiency and productivity gains where ever it is deployed. |
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iExtensions® for Customer Service
Enterprises® recognise that an organisation's help desk and support processes are vital to the success and long term profitability of the business. Key to creating and sustaining customer loyalty, retention and satisfaction is the service you deliver. Plus a good deal of your organisation's strategic value is vested in your support centres and the functions that they provide. That’s why our iExtensions® CRM solution, based on Lotus Notes, is built to effectively manage the support function that underpins all your prospect and customer interactions.
Ultimately a correctly functioning help desk will enable your organisation to reduce costs whilst increasing sales from existing and potential customers.
Through extensive reporting and KPIs iExtensions CRM® enables customer service to drive transformation policies to your main business units: service, sales, marketing. It provides the management teams responsible for setting business goals the information they need to make informed choices.
iExtensions CRM® from iEnterprises® is a cost effective solution for integrated customer support. With seamless internal integration, and with the ability to link to external data sources, iExtensions® is flexible enough to become a managed work flow that will evolve with your support needs. |
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Sales & Sales Force Automation
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| Contact us today to discuss your CRM solution needs : |
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| Click Here to contact our Sales Office |
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| Telephone: +44 (0) 1753 478 300 |
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Telephone: +1 908-679-0000
Toll Free: 800-741-5597 (USA only) |
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